Returns / Exchange

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a return or exchange.
To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
* Gift cards
* Any accessories with ornamnets

In case of Exchange, we offer a full refund that will adjust with the next item you purchase right then.
To complete your return or exchange, we require a receipt or proof of purchase.
However, only Amount According to Weight of Gold refunds are granted when item that is returned more than 7 days after purchase.

Refunds

Once your return is received and inspected, your refund will be processed, and a credit will be applied to your original method of payment. 5% to 7% deduction will apply if there is delay of more than 7 days and also the refund amount will be according to the gold price of that day.

Late or missing refunds (For online payments)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please Contact Us.

Shipping

We don't offer any kind of shipping. Visit our store for any item you want to purchase or book or make an order.